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New Website

We will very shortly be updating our website. This will have a completely different look and feel however it is designed to be much more interactive, easier to navigate and will have the option for patients to cancel appointments.

Test Results

If you are waiting for test results at Polmont Park please contact the surgery after 2pm on the specified day. This is when the results will be released to us and therefore we will be in a position to help

Text Messaging Service

We now have a text message based system at the Practice to support with appointments, flu clinics etc. Please can you make sure that we have your current mobile number. Should you not wish to receive text messages from us please let us know. This will be an extra service to the Practice and will not be replacing the normal contact details already in use.

Cancelling your Appointment - If you are unable to attend an appointment, please let us know.

By giving us as much notice as possible you are helping us to make sure that someone else is given your slot.

You can now request repeat prescriptions online using PATIENT ACCESS - to register contact Reception. Please note requests submitted over the weekend will not be processed until the next working day.

Change of personal details

Please inform the reception staff if you change your personal details such as name, address, telephone number or email address, so that your records are kept up to date.

Do you have a muscle or joint problem? Is it interfering with your life or work? For advice and self care information you can visit or phone 0800 917 9390


Learning Disabilites

Within ForthValley there are various services and charity organisations available to patients/carer’s and next of kin with learning disabilities.  We hope this leaflet will let you know a bit more about them and what we offer in the practice.



The Scottish Consortium for Learning Disability is a charity that is made up of 12 Partner Organisations who have joined together with funding from the Scottish Government to help people make the changes set out in 'The same as you?'


SCLD their Mission and Values

‘Our mission is to work in partnership with people with learning disabilities of all ages and family carers to challenge discrimination and to develop and share good practice.’

‘Our goal is an inclusive Scotland where everyone is valued and respected for who they are and what they contribute as equal citizens.’

To learn more or to get in contact with SCLD log on to their website



In partnership with people with profound learning disabilities and their carers. This charity has a wealth of knowledge on their website from;

Ø   Health leaflets

Ø   Fund raising events

Ø   Newsletters

To learn more or to get in touch with PAMIS log on to their website


Autism Alert Card

The card enables those who carry it to identify themselves as having an autism spectrum disorder.  The card has a named contact on the back who can offer their support to help public and emergency services professionals understand the individual’s autism needs.

Contact: 01259 72004


Your practice – Polmont Park Medical Group

We have all the information and links included in this leaflet available on our website along with other health information/services and contacts that may be of use.  The practice offers an online repeat prescription service and an online appointment booking option to see a doctor.  For more information visit the website or ask at reception. 

Within the Health Centre there are ‘Well man/woman clinics’ that run in the evenings.  The clinics offer full health checks and all details will be passed on the doctor and recorded in your records.  To enquire about these, or to book an appointment, please call 01324 717920.

We hope that this information has been of use to you and if you know of  other services that may be of help to others, please do not hesitate to contact the practice manager, Louise McCallum on 01324 715753.

We have also enclosed a ‘medical information sheet’ that may be useful.  This could be brought to future consultations with a doctor or nurse.  These will be available to download from our website under the ‘learning disabilities’ tab at the right hand side of the screen.

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