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Noticeboard

Practice Closure - Public Holiday.

Due to the Public Holiday on Monday 9th September the surgery will be closed, reopening 8am Tuesday 10th September. For any emergencies please call NHS 24 on 111

New Website

We will very shortly be updating our website. This will have a completely different look and feel however it is designed to be much more interactive, easier to navigate and will have the option for patients to cancel appointments.

Test Results

If you are waiting for test results at Polmont Park please contact the surgery after 2pm on the specified day. This is when the results will be released to us and therefore we will be in a position to help

Text Messaging Service

We now have a text message based system at the Practice to support with appointments, flu clinics etc. Please can you make sure that we have your current mobile number. Should you not wish to receive text messages from us please let us know. This will be an extra service to the Practice and will not be replacing the normal contact details already in use.

Cancelling your Appointment - If you are unable to attend an appointment, please let us know.

By giving us as much notice as possible you are helping us to make sure that someone else is given your slot.

You can now request repeat prescriptions online using PATIENT ACCESS - to register contact Reception. Please note requests submitted over the weekend will not be processed until the next working day.

Change of personal details

Please inform the reception staff if you change your personal details such as name, address, telephone number or email address, so that your records are kept up to date.

Do you have a muscle or joint problem? Is it interfering with your life or work? For advice and self care information you can visit www.nhsinform.co.uk/msk or phone 0800 917 9390

 

Medical Certificates

 

Patients are responsible for self certification via their employer for the first 7 days of absence from work, following which medical certificates (for social security or statutory sick pay) can be obtained after consultation with a doctor.

 

Private/Non NHS Services

 

Certain services we can provide are not covered by the NHS.  In these cases you will be advised of the reasonable charge that will be made.   Example fees can be found at reception.  Examples of non NHS services are:

 

HGV medicals

 

Letters to employers or council

 

Holiday insurance reports

 

Health Passes

 

CICA forms 

 

Guardianship orders

 

Living Wills

 
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